Last Updated: June 2026
Thank you for choosing Prajwal Solar Energy Services. This Shipping Policy outlines the terms related to the delivery of products purchased through our website or directly from our company.
1. Order Processing
- Orders are processed after payment confirmation and order verification.
- Processing times may vary depending on product availability and order requirements.
- Custom solar solutions and installation-related products may require additional processing time.
2. Delivery Coverage
We provide delivery services across various locations in India, subject to product availability and serviceability.
Delivery availability may vary based on:
- Customer location
- Product type
- Logistics partner coverage
- Installation requirements
3. Delivery Time
Estimated delivery timelines may vary depending on the product and destination.
Typical delivery periods may range from:
- 3 to 10 business days for standard products
- 7 to 21 business days for large solar systems or specialized equipment
Delivery timelines are estimates and may be affected by factors beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be communicated during the order confirmation process.
Shipping costs may depend on:
- Product size and weight
- Delivery location
- Transportation requirements
- Installation logistics
5. Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Transportation disruptions
- Product availability issues
- Government regulations
- Natural disasters or unforeseen circumstances
Prajwal Solar Energy Services shall not be held responsible for delays caused by circumstances beyond our reasonable control.
6. Inspection Upon Delivery
Customers are requested to inspect products upon delivery.
If any package appears damaged, incomplete, or incorrect, customers should notify us as soon as possible and provide supporting photographs if applicable.
7. Failed Delivery Attempts
If delivery cannot be completed due to:
- Incorrect address information
- Customer unavailability
- Restricted site access
Additional delivery charges may apply for re-delivery.
8. Ownership and Risk
Ownership of products transfers to the customer upon successful delivery and receipt of full payment.
The customer assumes responsibility for the product after delivery.
9. Installation Products
For products requiring installation, delivery schedules may be coordinated with installation timelines. Installation dates may vary depending on site readiness and technician availability.
10. Contact Us
For shipping-related questions, delivery updates, or order assistance, please contact us through the details provided on our website.
Prajwal Solar Energy Services
Reliable Solar Solutions for Homes, Farms, Businesses & Public Infrastructure ☀️🔋